We listen closely to understand your needs
You can put your trust in our perfect project management
Our service is a lifetime deal

"Our customers are our partners for the entire long durability of our systems."

Wibke Eberhard, Managing Director TWI Germany


At TWI we plan and supervise your projects together with you. In this process we will always include all of our skills and complete expertise in order to meet your most individual requirements and demands. To achieve this goal we will only start implementing your project after having thoroughly analysed your requests and advised you accordingly. This is how we proceed:

Understanding our customers’ requests
Combination of product elements on a modular basis
Design of the perfect individual solution


After we have analysed your requests and have a general idea of the project we can start with the detailed planning and implementation. The advantage of our concept is that all of our systems are available in modules. Therefore, we can always refine and enhance special modules for your individual requirements. All modules can be used in different combinations. This is the core aspect of our concept.

Project Schedule

Drawing up a detailed project schedule with guaranteed delivery date

Project Management

Support from a qualified TWI project manager for all questions


Detailed planning of the individual interfaces with the host system and the conditions for installation

Layout Planning

Qualified advice for your layout planning and all external components


Implementation of the system - completely "Made in Germany"

Test Period

Complete pre-installation of system at TWI and extensive testing period

Final Approval

Upon request: Final approval of the system in Karlsruhe with live data and real products


Fast installation, also possible over a weekend


TWI will continue to take care of your requests after the project is finalised. We offer the following lifetime services for your TWI systems:

We solve problems within 5 minutes

Our service hotline
at daytime +49 721 950 770
at night +49 171 685 1160

Exchange of spare parts without tools

TWI guarantees supply of spare parts for at least 10 years

Simple maintenance of all systems - no technician required

Relocation of TWI systems within a few days only

Plan your project with us!

Do not hesitate to contact us at +49 721 950770 or write to